The Academy of Learning College Franchisor Office is looking to add two more persons to its Call Centre. This position is a great opportunity to develop sales and customer service skills.
Employment Type: Fixed term contract (new contracts may be offered at the end of each term)
Hours: 37.5 per week*, landing between 8:00 a.m. and 10:00 p.m.
This is a full-time position, but we may consider part-time hours for the right candidate(s).
Job Description:
Based in Richmond Hill, Ontario and reporting directly to the Director, Marketing and Sales, the Call Centre Representative is tasked with answering inbound inquiries from prospective students as well as making outbound telephone calls to prospective students who have contacted us in the past.
The call centre consists of a small team of sales-oriented individuals working closely with the Marketing and Sales team.
Your compensation has an hourly base rate and will be bolstered by performance-based bonuses.
Using skills you have successfully developed and demonstrated in previous positions, you will motivate and encourage your team to be the primary driving force for leads at our campuses across Canada.
Areas of responsibility include making outbound calls and taking inbound calls with the overall objective of following up every potential lead in a timely fashion.
At Academy of Learning College, we understand the meaning and value of team work. The successful candidate will as well.
Desired Skills and Expertise:
You have a minimum of three of the following qualifications:
• hands-on experience working as a call centre representative or in another customer service/sales role,
• the demonstrated ability to lead, motivate, and coach others in a sales environment,
• exposure to lead management systems in an academic setting,
• passionate about adult education and adult training,
• worked as an admissions representative in a training or education environment.
You are ready to drive leads and join a Marketing and Sales team focused on optimizing the student experience, increasing sales, and achieving overall company success at the premier Career College of its kind.
To discuss this unique opportunity, reply immediately to [email protected]. The deadline for applications is Friday, December 19, 2014, at 12 pm Eastern.