Training Courses in Edmonton West

• Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction.

As more employers acquire word processing equipment and programs, the labour market for skilled Administrative Assistants grows. Administrative Assistants may move into supervisory office positions as their careers progress.

• Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

In today’s highly technical environment, a skilled Administrative Coordinator Specialist can be an invaluable member of the management team. Opportunities and compensation in this area are better than ever for those who possess the skills and perform well.

• Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

• The skills to perform general office duties such as filing, typing, and use miscellaneous personal computer applications.
• The ability to assist with reception, invoicing and data entry.

Skilled individuals who possess general software knowledge are in high demand as employers today are almost completely automated. Opportunities for advancement are better than ever in this area, especially for those workers who show initiative and are prepared to increase their knowledge of computer applications.

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

• Maintaining computerized filing, inventory, and database systems
• Performing routine bookkeeping tasks
• Processing miscellaneous documentation
• Typing and proof-reading correspondence, reports, etc.

Career opportunities are almost unlimited. Efficient and responsible Administrative Professional personnel are an integral and invaluable part of today’s office environment.

• Grade 12 or equivalent or Mature Students
• Good Command of the English Language
• Admissions Interview is required

• A solid foundation in basic principles of a business environment, including current computer applications, marketing, accounting and business law.
• An introduction to the most relevant aspects of business management and administration
• Professional skills in high demand by employers. These skills include: team-work, communication, customer service, leadership, research and problem solving.
• A solid knowledge of business practices and principles. It also develops the student’s ability to relate and apply this knowledge to current social and economic conditions.
• Proficiency in Microsoft Office Applications and accounting.

This program provides the student with a range of business knowledge and skills, which cross several disciplines, resulting in a well-rounded and highly skilled employee. Graduates of this program are prepared for a variety of entry-level administrative and management trainee positions in a broad range of employment settings, specializing in those areas of interest, experience, and greatest ability. Careers in accounting and finance, marketing, production and operations, human resources, and general administration are available to those students who possess the proper combination of business skills, experience, personal ability, and aptitude.

• Grade 12 or equivalent or Mature Students
• Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction.
• An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
• Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
• Part-time students may set their own schedules including a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.

• A solid foundation in the basic principles of a business environment, including current computer applications, marketing, sales, and customer service
• An introduction to the most relevant aspects of business management and administration
• Professional skills in high demand by employers. These skills include team-work, communication, customer service, leadership, research, and problem solving
• Solid knowledge of business practices and principles. The program also develops the student’s ability to relate and apply this knowledge to their current work environments

Students are prepared for their career with a range of business knowledge and skills, resulting in a competent and skilled team leader. Graduates of this program are prepared for a variety of supervisory and management trainee positions in a broad range of employment settings, specializing in those areas of interest, experience, and greatest ability. Careers in accounting and finance, marketing, production and operations, human resources, and general administration are available to those graduates who possess the proper combination of business skills, experience, personal ability, and aptitude.

• Clear Criminal Record Check with Vulnerable Sector Check
• 19 years of age or older (varies, depending on province-specific ministry requirements)
• Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
• Completion of Wonderlic SLE admission test with minimum score of 18

• Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services
• Full range of computer and office skills, including current software applications, keyboarding skills, and personal and professional development
• On-site work experience through participation in a 160-hour placement at an approved CSW facility

• Healthcare and social assistance
• Nursing and residential care facilities
• Youth centres
• Individual and family services
• Youth protection services
• Public administration
• Civic and social organizations
• Social advocacy
• Grant-making organizations
• Provincial government
• Out-patient care centres
• Local community service centres (e.g., CLSC)
• Vocational rehabilitation services
• Educational services
• Hospitals
• Community food and housing
• Emergency relief services

• Clear Criminal Record Check with Vulnerable Sector Check
• 19 years of age or older (varies, depending on province-specific ministry requirements)
• Grade 12 or equivalent, with successful completion of CAST testing
• Completion of Wonderlic SLE admission test with minimum score of 18
• Adequate level of physical health to be able to fulfill job requirements

• Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services.
• Comprehensive addictions worker knowledge, which includes an overview of drugs (past and present) as they pertain to the Community Service and Social Worker industry.
• Exploration into the world of addictions. Topics include alcohol and familiar drugs, like tobacco and caffeine, as well as natural health products and over-the-counter drugs.
• Exploration into the world of addiction treatment and prevention. Students learn about both the prevention and treatment of addictions, including organizations, like AA, which focus on rehabilitation.

• Healthcare and social assistance
• Nursing and residential care facilities
• Youth centres
• Individual and family services
• Youth protection services
• Public administration
• Civic and social organizations
• Social advocacy
• Grant-making organizations
• Provincial government
• Out-patient care centres
• Local community service centres (e.g., CLSC)
• Vocational rehabilitation services
• Educational services
• Hospitals
• Community food and housing
• Emergency relief services
• Rehabilitation centres
• Public and private addictions counselling clinics
• Addictions and drug awareness agencies
• Mental health centres

• Grade 12 or equivalent or mature student status and passing grade on the admissions test.
• Good Command of the English Language
• Admissions Interview is required
• Two letters of reference regarding personal character
• A recent, clear Criminal Records Check.
• N-95 Mask Fit Testing which may be a requirement based on provincial requirements
• Two letters of reference regarding personal character
• Hepatitis B, other vaccinations and/or a TB test may be required

These graduates are qualified to work in a hands-on administrative and support capacity in a wide variety of dental settings and occupations, including the nine types of dental offices:

• Endodontists: specialize in root canal
• Maxillofacial Radiologists: use imaging technology to diagnose disease in the head and neck
• Oral and Maxillofacial Surgeons: operate on the jaws and mouth
• Oral Pathologists: diagnose oral disease
• Orthodontists: straighten teeth with braces/retainers
• Pediatric Dentists: specialize in children’s teeth
• Periodontists: specialize in gum disease
• Prosthodontists: replace missing teeth with bridges, crowns or dentures
• Public Health Dentists: promote preventative dentistry in the community

This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in any dental setting, with special skills suited to working in a dental practice. Skill development is delivered in two areas.

• Introductory level anatomy and pathology as it pertains to a dental environment, dental office administration and software, and dental clinical procedures.
• Full-range of computer and office skills, including current software applications, keyboarding skills, general office management, accounting, personal and professional development, and customer service.

These graduates are qualified to work in a hands-on administrative and support capacity in a wide variety of dental settings and occupations, including the nine types of dental offices.

• Grade 12 or equivalent or Mature Student Status.
• Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction
• An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
• Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
• Part-time students may set their own schedules to a minimum of two training sessions per week.

• Keyboarding
• Operating Systems
• Word Processing
• Spreadsheets
• Graphics/Presentation
• Database Management
• Accounting
• Simulations and Drills
• Office Skills
• Business Skills
• Job Readiness/Employability Skills

In today’s highly technical environment, a skilled Entrepreneurial Business Applications Specialist can be an invaluable member of the management team. Opportunities and compensation in this area are better than ever for those who possess the skills and perform well.

• Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Graduates of the program may pursue positions such as:

• Graphic Designer
• Graphic Artist
• Layout Artist
• Layout Designer

• Grade 11, 20-2 level course, with minimum score of 60% achieved or Canadian jurisdiction equivalent.

The training in the Health Care Aide program provides the opportunity to develop the skills needed to assist clients or residents with meeting their physical, emotional, social needs, and activities of daily living, working in hospitals, personal care homes, and private residences, as well as other health care facilities.

• Grade 12 or equivalent or Mature Student status.
• Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
• An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
• Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them. Part-time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evening, or on weekends.

• Successfully complete all theory and practicum components of the program. In this program, a passing grade is 75% in all modules;
• Pass the 3 skills performance demonstrations;
• Achieve a satisfactory rating in all abilities listed in the Skills Passbook (Clinical Skills Rating);
• Have current First Aid and CPR Certification;
• Have fulfilled all supervised & precept clinical practicum
• Pass the Health Care Aide Final Examination.

The training in the Health Care Aide program provides the opportunity to develop the skills needed to assist clients or residents with meeting their physical, emotional, social needs, and activities of daily living, in one of the following settings: working in hospitals, personal care homes, and private residences, as well as other health care facilities.

• Grade 12 or equivalent or Mature Student Status.
• Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction.
• Full time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
• Part time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.

• Managerial skills to manage all physical aspects of a hotel, restaurant, or hospitality property including front office, housekeeping, and food service operations and different aspects of tourism
• Supervisory and communication skills essential for effective leadership
• Techniques to develop and maintain high-performance teams
• Strategies to manage human resources and maximize staff productivity striving to exceed guest and tourists expectations
• Purchasing strategies and techniques
• Operational capacity for computer systems, such as hardware, software, and generic applications, as well as computer-based property management systems
• Marketing strategies to employ in the hospitality and tourism industries

Graduates of this program are employed by service establishments throughout the public and private sectors. Careers that correspond with the skills learned in this program include:

• Hospitality Manager
• Banquet Manager
• Food and Beverages Services Manager
• Restaurant Manager
• Catering and Conference Services Manager
• Hotel Clerk Supervisor
• Reservations Supervisor
• Theatre Attendants Supervisor
• Tourist Guide
• Tourist Advisor
• Guide Operator

• Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
• An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
• Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Human Resources Assistants hold a strategic place in every progressive organization. The Human Resources Assistant Certificate provides students a foundation in this high-demand business field. The program provides students with comprehensive knowledge of current office and business skills including proficiency in Human Resource Management, Business Law & Ethics, Microsoft applications and payroll

Graduates of this program are prepared for a variety of entry-level roles in the Human Resources department, such as: human resources assistant, personnel assistant, staffing assistant, training clerk, employment clerk, and labour relations clerk. Upward mobility in these roles is feasible with experience, motivation, dedication, and a positive attitude.

• Grade 12 or equivalent or Mature Student status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. Applicants whose first language is not English must provide proof of English proficiency.
• An admissions interview will be administered to determine whether the applicant has the required interest, motivation, and entry-level skills to undertake the program.
• Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

• Graduates of the program may pursue a position in an immigration practice or related agency.

• Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

• The skills to answer enquiries from customers on the telephone and in person.
• The ability to provide information on the organization’s products and services.
• The understanding on how to process miscellaneous documentation.
• The proficient use of relevant software.
• The training to ensure accurate documentation of all transactions.
• Awareness of how to update and extract client data.

• Insurance Advisor
• Insurance Broker
• Insurance Agent
• Customer Service Representative
• Sales Representative
• Account Manager
• Underwriter
• Underwriter Assistant
• Claims Assistant

• Grade 12 or equivalent or Mature Students
• Good Command of the English Language
• Admissions Interview is required
• Clear, relevant Criminal Record Check
• Adequate level of physical health to meet the requirements of the program and prospective employment

• Prepare and key in correspondence and legal documents, such as deeds, wills, affidavits and briefs, from handwritten copy, shorthand and machine dictation using computers
• Review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage
• Schedule appointments, meetings and conferences for employer
• Set up and maintain filing systems, utilizing knowledge of legal records and procedures and frequently controlling confidential materials and documents
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information internally and with other departments or organizations
• Determine and establish office procedures and routines
• May supervise and train other staff in procedures and in the use of current software
• May attend court, meetings or conferences to take notes, minutes and dictation
• May perform other general office work as required including preparing financial statements.

Legal assistants prepare legal documents, maintain records and files and conduct research to assist lawyers or other professionals. Notaries public administer oaths, take affidavits, sign legal documents and perform other activities according to the limitations of their appointment. Trademark agents advise clients on intellectual property matters. Legal assistants are employed by law firms, by record search companies and in legal departments throughout the public and private sectors.

• Grade 12 or equivalent or mature student status and a passing grade on the admissions test. (The age for Mature Status for BC and other provinces is 19.)

• The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
• Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

• Marketing and Events Coordinator
• Sales and Marketing Coordinator
• Direct Marketing Coordinator

• Grade 12 or equivalent or Mature Students
• Good Command of the English Language
• Admissions Interview is required
• Clear, relevant Criminal Record Check
• Adequate level of physical health to meet the requirements of the program and prospective employment

• Comprehensive medical administrative knowledge, including medical terminology, anatomy and physiology, pharmacology, and hospital and medical office administrative and clinical procedures
• Full-range of computer and office skills, including current software applications, keyboarding skills of 55 WPM, general office management, accounting, personal and professional development, and customer service
• On-site work-experience through participation in a one month externship at an approved healthcare training facility

Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location, but graduates are an integral part of many healthcare settings

• Clear Criminal Record Check
• Completion of Grade 12 or equivalent (or satisfactory completion of CAST testing)
• Satisfactory completion of Wonderlic SLE test
• Other medical tests (TB Test) or proof of vaccinations may be required

• Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, medical office and clinical administrative procedures
• In-depth hospital administrative knowledge of nursing units, emergency response codes, infection control and treatment procedures, including an understanding of mental disorders and treatments, workplace ethics, and processing medication, laboratory and doctors’ orders
• Full range of computer and office skills, including current software applications, keyboarding skills, bookkeeping, and personal and professional development
• On-site work experience through participation in a 160 hour Clinical Preceptorship at an approved healthcare facility

Graduates may form an integral part of many healthcare settings, including:

• Physicians’ Offices
• Clinics
• Walk-in Care Centres

• Clear Criminal Record Check with Vulnerable Sector Check
• 19 years of age or older (varies, depending on province-specific ministry requirements)
• Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
• Completion of Wonderlic SLE admission test with minimum score of 18

• Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, hospital and medical office administrative and clinical procedures
• Speciality Veterinary Administrative Assistant training prepares the students with additional training to work in veterinary clinics and veterinary hospitals
• Full-range of computer and office skills, including current software applications, keyboarding skills, general office management, accounting

Graduates of the Medical Office Assistant with Veterinary Specialty program are qualified to work in an administrative capacity in a wide variety of healthcare occupations and settings, including veterinary clinics and hospitals, SPCA, veterinary supply companies, and any other related business. Job titles vary, but graduates are an integral part of many healthcare settings, such as:

• Ambulatory / outpatient department
• Complementary and alternative medicine clinics such as chiropractic and acupuncture centres
• Daycare and ambulatory clinics
• Diagnostic lab / x-ray departments
• Group homes and community living societies
• Health records department
• Hospital admitting / ER department including switchboard, cash desk, information centre, patient registration, morgue
• Long term and extended care departments
• Medical finance and administrative departments

• Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

• The ability to provide day-to-day onsite administrative support for software users in a variety of environments.
• The understanding to maintain, troubleshooting and administer the use of local area networks (LAN), wide area networks (WAN), hardware, software and related computer equipment.
• The skills to design and configure networks, recommend purchases of application servers, peripherals, and software.
• The training to evaluate, install and support computer hardware, networking software, and operating system software.

• Hardware Installation Coordinator
• Network Administrator
• Network Support Technician
• Network Operator
• Local Area Network (LAN) Administrator
• Local Area Network (LAN) Technician

• Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

As more employers acquire wordprocessing equipment and programs, the labour market for skilled individuals who possess a good general knowledge of an assortment of programs grows. Such employees are an integral part of today’s business office. Opportunities for advancement are better than ever in this area, especially for those workers who show initiative and are prepared to increase their knowledge of computer applications.

• Grade 12 or equivalent or Mature Students
• Good Command of the English Language
• Admissions Interview is required

• The background to authorize routine payments, credits, deposits, withdrawals and prepare reports and analysis of payroll expenditures.
• The knowledge on how to work with statistical and accounting data.
• The capability of maintaining files and records.
• The background to perform a wide range of office support functions.

Payroll accountants are employed by banks and other financial institutions, insurance companies, and other establishments throughout the private and public sectors. Careers that correspond with the skills learned in this program include:

• Payroll Supervisor
• Accounting Supervisor
• Bookkeeping Supervisor

• Grade 12 or equivalent or mature student status
• a passing grade on the admissions test

• The ability to supervise, train, co ordinate, assign, review, schedule, and evaluate job performance of staff in the payroll department.
• The background to authorize routine payments, credits, deposits, withdrawals and prepare reports and analysis of payroll expenditures.
• The skills to interpret laws, ordinances, regulations, contract provisions, and procedures related to payroll processing.
• The knowledge to provide payroll information as requested by federal, provincial and municipal laws.

• Payroll Administrator
• Accounting Supervisor
• Bookkeeping Supervisor

• A secondary school diploma or equivalent with prior education in English at grade 10 level or higher.
• Mature students who pass an entrance evaluation demonstrating sufficient ability (i.e., English comprehension and math skills) to undertake the program.
• All applicants must demonstrate English proficiency through one of the above requirements or through an English language assessment (IELTS 5.5 or equivalent).

• A solid foundation in the essential principles of the personal fitness training environment, including client intake and assessment, fitness program design, and behavior management.
• A strong preparation in body science.
• Professional skills in high demand by employers. These skills include verbal communication, customer service, sales, and managing a personal training business.
• Essential computer and internet literacy and proficiency in key Microsoft Office applications.

• Certified Personal Trainer
• Group Fitness / Exercise Instructor
• Fitness Supervisor
• Health and Wellness Coach

• Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Improve students’ English:

• reading
• writing
• listening
• speaking skills
• vocabulary
• grammar
• pronunciation
• fluency.

Grade 12 or equivalent or Mature Student Status.

• Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
• Applicants whose first language is not English must provide proof of English proficiency.
• An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
• Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

• Graduates of the program may pursue a variety of positions in software development, including web developer, UI/UX developer, front end web developer, software developer, HTML / CSS developer, and Javascript / jQuery developer.

• Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

• The ability to present creative ideas and understand how to assess client and end user needs.
• The knowledge to consult with IT professionals to determine how best to incorporate a Web site into existing frameworks.
• The skills to design the typography, layout, look and feel of Web pages, and incorporate graphics and interactive elements.
• The proficiency to source, select and organize information for inclusion on the Web site, and is able to test Web site functionality, as well as update Web content and maintain Web sites.

• Web Designer
• Web Site Developer
• Internet Site Designer
• Intranet Site Designer