Training Courses in Oshawa

Academy of Learning Career College

Administrative Assistant Diploma

The Administrative Assistant diploma program introduces students to office administration and its many facets in the business world. This program provides graduates with the necessary skills to compile, verify, record, and process forms and documents, such as applications, agreements, and letters, in accordance with established procedures, guidelines, and schedules. Students will have the opportunity to learn today’s most popular office software applications.

Admissions Requirements

  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required

Objectives

  • Performing a variety of administrative and clerical functions
  • Preparing reports
  • Assisting with overall departmental functions

Career Opportunties

Skilled Administrative Assistants are in great demand in both large corporations and small independent businesses. All employers in all industry sectors require staff that possess strong office and software-related skills to perform their administrative functions. Administrative Assistants may move into supervisory office positions as their careers progress

Business Accounting Diploma (Also available Part-Time)

The objective of this program is to provide the student with the opportunity to acquire knowledge of business concepts, as well as gain valuable computerised accounting and office skills. This program provides graduates with the necessary skills to maintain complete sets of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services.

Admissions Requirements

  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required

Objectives

  • Handle confidential budget information
  • Process financial reports and memorandum
  • Work with statistical and accounting data
  • Maintain files and records
  • Perform a wide range of office support functions

Career Opportunties

Careers in computerised accounting are continuously in high demand. Excellent opportunities exist for skilled persons in a variety of accounting related positions, including the role of accounting bookkeeper, across the public and private sectors. The Canadian Bookkeeper’s Association (CBA) recognises that students who successfully complete the Academy of Learning’s Basic Bookkeeping Level 2 have gained the skill set necessary to begin a career in Bookkeeping and are eligible for membership in the Canadian Bookkeeper’s Association.

Business Administration Diploma

The Business Administration Diploma is designed to prepare students for the demands of today’s fast-paced business environment. Its objective is to expose students to a vast array of business knowledge, management and administration skills, and practical tools that will assist them in dealing with situations within a business-related career. Courses focus on professional skills required by today’s employers, including knowledge of how businesses utilise technology, e-commerce, business correspondence, office procedures, project management, and employment success strategies.

Admissions Requirements

  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required

Objectives

  • A solid foundation in basic principles of a business environment, including current computer applications, marketing, accounting and business law.
  • An introduction to the most relevant aspects of business management and administration
  • Professional skills in high demand by employers. These skills include: team-work, communication, customer service, leadership, research and problem solving.
  • A solid knowledge of business practices and principles. It also develops the student’s ability to relate and apply this knowledge to current social and economic conditions.
  • Proficiency in Microsoft Office Applications and accounting.

Career Opportunties

This program provides the student with a range of business knowledge and skills, which cross several disciplines, resulting in a well-rounded and highly skilled employee. Graduates of this program are prepared for a variety of entry-level administrative and management trainee positions in a broad range of employment settings, specializing in those areas of interest, experience, and greatest ability. Careers in accounting and finance, marketing, production and operations, human resources, and general administration are available to those students who possess the proper combination of business skills, experience, personal ability, and aptitude.

Business Office Skills Diploma

The Business Office Administration Certificate provides students with opportunities to acquire and apply basic business office skills that meet the demands of employers. The program provides students with comprehensive knowledge of current office and business skills including proficiency in Microsoft applications, accounting concepts and software in today’s workplace.

Admissions Requirements

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • Maintaining computerized filing, inventory, and database systems
  • Performing routine bookkeeping tasks
  • Processing miscellaneous documentation
  • Typing and proof-reading correspondence, reports, etc.

Career Opportunties

Career opportunities are almost unlimited. Efficient and responsible Business Office Skills personnel are an integral and invaluable part of today’s office environment.

Computerized Accounting Diploma

The objective of the Computerized Accounting Diploma program is to provide the student with the opportunity to acquire knowledge of business concepts, as well as gain the necessary computerized accounting and office skills. This program will provide graduates with the necessary skills to maintain a complete set of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • An understanding of how to handle confidential budget information.
  • The ability to process financial reports and memoranda.
  • The knowledge on how to work with statistical and accounting data.
  • The capability of maintaining files and records.
  • The background to perform a wide range of office support functions.

Career Opportunties

  • Accounting Bookkeeping Clerk
  • Accounting Clerk
  • Bookkeeping Clerk
  • Bookkeeper Accountant

Conference And Event Planner Diploma

The Conference and Event Planner Diploma program is designed to prepare students for careers in the fast-paced and exciting world of conference and event management. Its objective is to expose students to a broad range of knowledge and processes, administration skills, and practical tools that will assist them in dealing with situations within a conference and event planning related career.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The knowledge and skills necessary to lead and/or assist in the development and/or implementation of conferences and events.
  • An introduction to the most relevant aspects of planning and coordination of event logistics.
  • Professional skills in high demand by employers such as negotiating, decision making, team-work, communication, customer service, leadership, research and problem solving.
  • Proficiency in Microsoft Office Applications.

Career Opportunties

  • Conference and Meeting Planner
  • Conference Planner
  • Conference Services Officer
  • Convention Coordinator
  • Event Planner
  • Special Events Organizer
  • Trade Show Planner

Customer Service & Information Clerk Diploma

The objective of the Customer Service and Information Clerk Diploma program is to provide the student with the opportunities to acquire and apply the knowledge of customer service and information skills to help them meet the demands of today’s business environment.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The requirements to respond to telephone and in-person complaints and inquiries.
  • An understanding to be able to give information regarding an organization’s goods, services and policies.
  • The capability to enter orders, verify shipments and send out invoices.
  • The knowledge to be able to trace orders from intake to shipment and troubleshoot delays and problems.
  • The ability to receive payments and process information required for the provision of services.

Career Opportunties

  • Library Clerk
  • Courtesy Receptionist
  • Complaint Clerk
  • Inquiries Clerk
  • Information Clerk
  • Order and Payment Clerk
  • Customer Service Representative

Marketing Coordinator Diploma

The Marketing Coordinator Diploma program prepares students for an entry level marketing support position related to integrated marketing and communication activities. Marketing knowledge and processes, administration skills, and practical tools will assist them in dealing with marketing situations. Those wanting to progress to a manager level may, given the proper skills, experience personal attributes and additional training.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
  • Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

Career Opportunties

  • Marketing and Events Coordinator
  • Sales and Marketing Coordinator
  • Direct Marketing Coordinator

Microcomputer Business Applications Diploma

The Microcomputer Business Applications diploma program offers students the opportunity to acquire skills in the most popular computer software applications that are used in today’s business environments. Graduates have the skills and knowledge necessary to function effectively in an office environment and support coworkers’ software application needs.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • Understand the design and application of PC software and operating systems.
  • Provide comprehensive technical skills related to the maintenance and repair of PC hardware.
  • Provide support to business colleagues in all aspects of computer software applications.
  • Assist in office technical support.
  • Update and extract data for office support.
  • Research new software.

Career Opportunties

Graduates of this program have a wide and varied choice of positions available to them within business or office environments. Prospective employers include businesses of various sizes and types.

Office Administration Certificate

The Office Administration Certificate program prepares students to work in an office environment as administrators and assistants. The program provides students with comprehensive knowledge and office skills to make them successful as assistants in business settings.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • The knowledge to administer, direct, and coordinate day-to-day business operations.
  • The training to implement effective working processes, schedules, and procedures.
  • The skills to compose and provide information via the telephone, e-mail and postal mail.
  • The understanding to prepare reports and assist with overall department functions.
  • The knowledge to effectively utilize software (Word, Excel, Outlook, PowerPoint).
  • The capability to conduct Internet research.
  • The ability to organize and file office/business records.

Career Opportunties

This program prepares students to work in fast-paced office environments as corporate secretaries, executive assistants, office administrators, and special assistants. Upward mobility in this role is possible with experience, motivation, dedication, and a positive attitude.

  • Administrator
  • Officer
  • Project Coordinator
  • Records Analyst
  • Office Assistant

Personal Support Worker Certificate

This program is designed to standardise training and provide a solid educational base for workers who provide long-term care and support services to individuals in both institutional and community settings.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status
  • Passing score on the literacy test
  • Fluency in English (oral and written)
  • Fitness to complete the practical components of the program
  • Up-to-date immunization (seasonal flu and Hepatitis A and B immunizations are recommended) and free of communicable diseases
  • Clear Criminal Record Check or a full pardon Police checks must include “Vulnerable Position Screening.”

Objectives

  • Co-operating with all members of the health team
  • Promoting safety and working in a safe manner
  • Practicing universal precautions and maintaining a clean working environment
  • Assisting with ambulating, mobilization, and proper positioning and maintaining body alignment as required
  • Assisting with mechanical and physical lifts and/or transfers
  • Changing bed linens and towels and performing laundry-related tasks
  • Assisting with personal hygiene (e.g., bathing, dressing, toileting, etc.
  • Assisting with meal preparation, grocery shopping, feeding, dietary planning, and food handling and reporting fluid intake and output
  • Taking and recording blood pressure, temperature, pulse, respirations, body weight, and height
  • Collecting various specimens for required medical tests
  • Assisting with range of motion exercises and other rehabilitative measures
  • Providing emotional and social support services to care-receivers and their families
  • Works as a supportive care worker for palliative care and hospice patients.
  • Observing and reporting clinical and treatment findings, behavioural changes, and changes in ongoing conditions
  • Maintaining records and documenting procedures.

Career Opportunties

Training in the Personal Support Worker program provides the opportunity for students to develop basic nursing and social service training skills necessary for employment in homes and apartments in the community, long-term facilities, congregate housing settings, and/or day programs.

Project Administration Diploma

The Project Administration Diploma program is positioned as an entry level opportunity to this profession and will provide students with a competitive advantage in this untapped market segment. The program provides the basic foundation to work towards industry certification through the Project Management Institute (PMI), specifically the Certified Associate in Project Management (CAPM) designation. This certification provides students with an opportunity for career growth and advancement.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
  • Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

Career Opportunties

  • Administrative Officer
  • Administrative Services Coordinator
  • Business Services Officer
  • Implementation Officer
  • Office Coordinator
  • Planning Officer
  • Public Trustee

Sales Professional Diploma

In the Sales Professional Diploma program students will learn that with an ever growing and competitive market, companies are constantly searching for highly professional and motivated salespeople. The sales professional understands that it is not so much what you do, but “how” you do it. This includes providing exceptional customer value. There is a strong desire now to build a relationship with a Sales Professional who provides value and not just communicates it.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The knowledge and skills necessary to manage relationships and key accounts.
  • An understanding of the sales profession and the environments in which they will be selling.
  • The opportunity to explore the consultative selling approach and various selling processes in depth.
  • Professional skills to develop sale proposals and deliver effective sales presentations.
  • The ability to assess their potential clients and adjust their personality style to successfully build rapport with each client.

Career Opportunties

  • Account Executive
  • Broker, Merchandiser
  • Salesperson
  • Sales Agent
  • Exporter, Sales Consultant
  • Sales Representative

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