Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
Program Info:
Admission Requirements
Program Highlights
This program prepares students to deal with the problems they may encounter when supporting personal computers in an office environment. The program provides in-depth knowledge of both computer hardware and software and prepares students to take the CompTIA A+, Network+, and Server+ certification examinations. Students will gain practical, hands-on experience in troubleshooting computer problems and assembling a computer. Successful students may choose to progress to advanced qualifications, such as Microsoft Certified Associate.
* Not all programs are offered at each location.
Available At...Career Opportunities
Skilled PC Support Specialists are in high demand in today’s skilled environment. Virtually all organizations with multiple computers require the skills of PC Support Specialists who can become invaluable members of a management team.
CORE COURSES
Upon completion of the program the participant must demonstrate the following core competencies:
- Keyboarding
Minimum 25 words per minute (WPM) - Operating Systems
Advanced level of proficiency in a Windows operating system - Word Processing
Intermediate level of proficiency in Microsoft Word - Spreadsheets
Intermediate level of proficiency in Microsoft Excel - Graphic/Presentations
Advanced level of proficiency in Microsoft PowerPoint - Database Management
Advanced level of proficiency in Microsoft Access - Job Readiness/Employability Skills
Job Search and Résumé Writing - Office Skills
Internet Fundamentals, Personal Computer Fundamentals for Technical Users, and basic level of proficiency in Microsoft Outlook - Business Skills
Workplace Success/Intrapreneurship, Project Management Fundamentals Level 1, Customer Service, Grammar Essentials for Business Writing, and Business Correspondence Level 1 - PC Troubleshooting
CompTIA A+ 220-901 and CompTIA A+ 220-902 - Computer Networking
CompTIA Network+ and CompTIA Server+
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Program Type:
Diploma
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Anticipated salary:
C$33,707 – C$72,311 (Information from PayScale Canada)
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Program Duration:
48 Weeks
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Program Notes:
Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.
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Program Category:
Program Syllabus:
Contact us for more information
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